Data Protection & Privacy

Privacy Policy

Your trust and privacy matter to us. Information collected is used solely to coordinate volunteer assistance and hospital visits safely.

Abhayam is an initiative of Bhuvana Dharmam Trust. By registering for or availing Abhayam's services, you agree to the terms set out below. Please read this document carefully.

2.1 Information We Collect

When you register with Abhayam or raise a service request, we may collect the following information from you or your family member/caregiver:

  • Name, age, and contact details
  • Address and location
  • Hospital and appointment details relevant to coordinating the visit
  • Emergency contact and family contact information
  • Any other information you choose to share to help us coordinate the service effectively

2.2 How We Use Your Information

Information collected is used only to:

  • Coordinate hospital visits and connect beneficiaries with the appropriate volunteer
  • Communicate with beneficiaries, their families, and hospital staff as necessary for the service
  • Maintain records for the purpose of improving and continuing Abhayam's services

2.3 Sharing of Information

Information is shared only with the Abhayam coordinator and the assigned volunteer to the extent necessary to deliver the service. Abhayam does not sell or rent personal information to third parties. Information may be shared with hospital staff, where necessary to coordinate the beneficiary's visit or as required by law.

2.4 Data Security

Abhayam takes reasonable measures to keep your information secure and to restrict access to only those coordinators and volunteers directly involved in delivering the service to you.

2.5 Your Rights

You may contact Abhayam at any time to review the information we hold about you, request corrections, or request that your information be removed from our records, subject to any records we are required to retain by law.

2.6 Consent

By registering with Abhayam, you consent to the collection and use of your information as described in this policy. Abhayam collects, stores and uses your information as per the Digital Personal Data Protection Act 2023.

2.7 Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be reflected on this page.

Contact Us

For any questions regarding these Terms & Conditions, Privacy Policy, or Cancellation & Refund Policy, please reach out to:

Abhayam Helpline: 95146 92026
Dr Bhuvaneswaran: 93446 23796
24/7 Helpline: 95146 92026